CONTACTS US

We’re Here to Help ✨

Have a question about a product, your order, shipping, returns, or anything else? The LUMORA team is here to assist you.

Whether you're looking for help choosing a fragrance, need an update on your order, or simply want to get in touch, we'd love to hear from you.

GET IN TOUCH

📧 Email
[your email address]

📍 Business Address
[your business address]

🕐 Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM
[Time Zone]

CUSTOMER SUPPORT

For faster assistance, please include your order number when contacting us about an existing purchase.

We aim to respond to customer inquiries within 1–2 business days.

FREQUENT QUESTIONS

Before contacting us, you may find the answer in our:

  • FAQ
  • Shipping Policy
  • Return & Refund Policy
  • Payment Policy
  • Privacy Policy

SEND US A MESSAGE

Name:
[Your Name]

Email:
[Your Email]

Order Number:
[Optional]

Subject:
[Select a subject]

Message:
[How can we help?]

[ SEND MESSAGE ]

LUMORA

BEAUTY. SCENT. CONFIDENCE.

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